I called late at night because my dog had vomited multiple times after ingesting foreign material and I was seeking urgent veterinary guidance. The website advertises emergency and urgent care services and specifically states that “a veterinarian will be available to answer any questions you have and offer advice,” that calls will be returned “no matter what time of day or night,” and that they “prioritize emergency care over other appointments.” Instead, I reached an answering service that provided no veterinary guidance and simply informed me that the practice was fully booked and closing soon, directing me to an emergency hospital. I understand that practices can be at capacity, but the experience did not align with the expectations created by the website’s emergency service claims. During a stressful situation, I expected access to the emergency support that is prominently advertised.

Dr.Hefter was amazing! We have had him at our home twice once for a check and the last time was to help us put our Molly girl down when that time came, he and his nurse were extremely professional and kind... he explained every step he was going to do and what it was going to do to our girl, she was able to pass with the dignity she deserved after the 15 years she devoted to us! I would recommend him and his staff a thousand percent!

I called them twice about my cat. The first time they never responded, the next day I called again, and it took them three hours to say they didn’t do weekends. my cat is now dead.

Dr Hefter and his team are extremely professional, courteous and super clean. Their van is immaculate and the precautions they take to have the most sanitary and safe environment is absolutely the best! The do everything from their hospital van, I mean everything!

I don’t even know where to begin to describe how above and beyond my experience with Premium Vet Care was. Dr. Hefter went above and beyond when it came to taking care of my cat Jasper. His attention to detail, patience, honesty, and above all his evident love for his vocation has completely won me and jasper over. I will be returning, the facility was clean, and very well equipped to take care of both my cats X-rays and urinalysis. Overall an amazing experience, I cannot recommend them enough, especially Dr. Hefter! Definitely give them a ring, you won’t regret it!

Dr. C and Dr. H are the best vets in Weston. Dr. Concepcion came to our house for an emergency visit, and then called Dr. Hefter to bring over the mobile animal hospital. They were able to do xrays and bloodwork right in my driveway. Luckily my pet was ok, but i have to say having 2 veterinarians come to my house for an emergency and make sure my pet is ok was priceless. The mobile animal hospital is state of the art and special. They are able to take care of most emergencies. Thank you doctors for caring for all of my pets.

Amazing 24 hours veterinary emergency mobile ! Doctor Concepcion and Dr. Hefter are very caring and knowledgeable doctors. I have used their services for emergencies every time I have a problem with my pets and they have always been very responsive and fast to take care of the problem. Thank u Dr. Concepcion and Dr. Hefter !

I am a private Client as well as I rescuer and this is one of the most personable professional veterinarians I have come across. Dr Blake Hefter has been my vet for almost 2 years and does everything he can to help any and all rescue and private individuals he provides all pets with the most courteous compassionate service anyone could ever ask for!